SHIPPING & DELIVERY
We offer worldwide complimentary shipping.
HONG KONG SHIPPING
All Hong Kong orders are shipped free of charge with tracking information via SF Express or Hong Kong Registered Post and will be delivered within 1-3 working days. Your delivery address will determine which courier service your order is sent by. Orders will be processed within 24 hours of receiving payment. It is the customer's responsibility to track their order once it has been dispatched. However, MISCHA is more than happy to provide assistance if needed, email firstname.lastname@example.org.
We offer free international shipping with tracking information via a selection of couriers based on your location. Orders will be delivered within 5-10 working days. Your order will be shipped within 24 hours after your payment is approved. Please note there may be delays due to customs once the package has reached your country.
You will receive an email informing you that your order has been shipped with the tracking number of your parcel.
MISCHA is not responsible for any lost or stolen packages once it has been shipped from our facility. Orders are sent to the exact address given to us for shipping. We are not responsible for the cost of lost or returned packages due to an incorrect address given by the customer during order processing.
In most cases, when an item displayed on our website is no longer available, there will be a Sold Old icon on the product, if the item will no longer be produced again, the product will be removed entirely. In some cases, however, due to inventory fluctuation, items that appear to be available when you place your order may, in fact, be out of stock. If this happens, we will notify you as quickly as possible that your order cannot be fulfilled. That item will be cancelled from your order, and you will not be charged for that item.
Your order may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates. You may also be subject to import duties and taxes, which are assessed once a shipment reaches your country. You are responsible for any custom clearance charges. Please refer to your local customs authority for more information.